
HERE TO HELP
Have questions or need assistance? Contact us through any of the options below
Feel Free To Reach Out—we're Here For You!
OPENING HOURS
Monday–Saturday9:00AM-7:00PM
Sunday10:00AM-6:00PM
Details & Dimensions
Product Details
The Vals Experience
15-Days Return
Free Resizing
Lifetime Care
Free Shipping
Materials & Care
Shipping
All our orders are sent with Vals Diamonds assurance. Products with the phrase “same day shipping” are valid for orders received until 12:00 on business days. Orders arriving after 12:00 will be shipped on the first business day after.
Returns and Exchanges
Returns and exchanges are accepted within 15 days of purchase. Please note that personalized items are non-returnable and non-exchangeable due to their custom nature, and earrings cannot be returned or exchanged for hygiene reasons. Ring and bracelet size adjustments are provided free of charge.